Who We Serve
RV and Camper Repair for Private Owners
About 6 min left
Private RV owners bring us collision damage, water intrusion, slide out failures, roof leaks and systems faults, frequently under an insurance claim. OCRV Center handles all of it in shop and manages the claim documentation on your behalf.
Most private RV owners arrive here after one of two experiences. Either a dealer quoted them a number and a timeline that turned out to be neither, or a general body shop looked at their coach and declined the work.
Both of those come from the same place: an RV repair is several trades happening at once, and most facilities are equipped for one of them.
What Private Owners Actually Come In For
By volume the leading issue is water intrusion and what it damaged, followed by slide out problems, then roof work, then collision. That order surprises people who assume collision dominates.
It is also why early detection matters so much for private owners. Water damage caught at year one is a modest repair. The same leak at year three is a structural rebuild, and the insurance conversation gets much harder because gradual damage is frequently excluded.
The Insurance Side of Owning a Coach
Private owners are usually navigating their first RV claim, and the process is not intuitive. The initial estimate will be low because it was written from photographs, a supplement is normal rather than a red flag, and in California you choose the shop rather than your carrier choosing it for you.
We document during teardown and submit supplements with photographic evidence, which is what gets them approved rather than argued.
Problems We Hear Most, and What We Do About Them
“The dealer quoted twelve weeks and I still do not have my coach back.”
We give realistic dates based on actual parts availability checked during the estimate, and we tell you when a date changes rather than letting you find out by calling.
“Three shops told me they do not work on RVs.”
This facility exists specifically for this work. Frame rack, downdraft booth, fiberglass and laminate capability, electrical diagnostics and 35,000 square feet, all in one building.
“My insurance estimate is thousands below what the repair actually costs.”
That is expected on a photo based estimate. We tear down, document every hidden item photographically, and submit a supplement with evidence rather than a phone call.
“Nobody can find where the water is coming from.”
We moisture map the area on a grid and locate the source by controlled water testing with panels off, rather than guessing and resealing the most likely candidate.
Frequently Asked Questions
How soon can you start repair work on my RV after a collision?
We can usually begin intake and teardown documentation within a few days of the vehicle arriving, and that matters because it starts the carrier approval clock sooner. Actual repair begins once the supplement is approved for the items requiring authorization. Structural work on a large coach runs eight to sixteen weeks, and the two biggest variables are carrier approval speed and parts availability on discontinued components.
Do I have to use the shop my insurance company recommends?
No. In California you have the legal right to select your own repair facility. A carrier can recommend a shop from its direct repair network, but it cannot require you to use one. Tell your adjuster you are exercising that right and give them our information. We handle the rest of the conversation with them directly, which is usually the part owners find uncomfortable.
Can I see examples of your work on Class A motorhomes?
Yes. We document before, during and after on every significant job, and the gallery on this site shows completed collision, fiberglass, roof and interior work across Class A, fifth wheel and commercial platforms. When you come in for an estimate we can also show you work in progress in the shop, which tells you more about how a facility operates than finished photographs do.
What does it cost to repair interior damage after a collision?
Interior damage following a collision runs $2,000 to $25,000 depending on what moved. A coach where the impact shifted structure enough to crack interior panels and misalign cabinetry sits at the lower end. One where water entered through the damaged area and rotted substrate and framing sits at the upper end. Interior damage is frequently the item most underestimated in an initial photo based estimate.
Get Your Vehicle Looked At Properly
Call the shop, describe what happened, and we will tell you what the realistic scope and timeline look like. All work is performed in shop at our 35,000 square foot facility.